Announcements

COVID-19 Update January 2022 Update

Domestic Shipping Guidelines

We ship all domestic US orders FREE! All in-stock orders with approved payment received by 3pm Pacific Standard Time (6:00 PM EST) typically ship the same day from Monday-Friday excluding major holidays, but please allow 1-2 business days during peak season. You will receive an automatic email when your package ships complete with tracking number. In the event any of the items in your order are “Out of Stock,” someone from our Customer Service team will contact you with the anticipated back in stock date.

Please Note

United States Postal Service (USPS) “Free Shipping” option is NOT a guaranteed class of service. While it is a dependable option, it is not the recommended shipping service level if your delivery is time sensitive.

Package Transit Times

All transit times are estimates and NOT guaranteed.

Quoted transit times are from the date that your package has shipped and been picked up by USPS.

Business Days do NOT include holidays and weekends.

Orders ship from Valencia, CA, USA.

*This includes all states outside the continental U.S. including Hawaii, Alaska, Puerto Rico, Guam and U.S. Virgin Islands

• International Shipping Guidelines

• Blue Steel ships all around the world! We offer economical shipping options to the US, Canada, United Kingdom, and Europe. We partner with the USPS on domestic and international deliveries, which will deliver to your country's local post office in transit to the destination. Please note any applicable Customs, VAT, additional postage, or other fees associated with your package, are your responsibility and not part of our quoted prices. If you have any additional questions about additional fees, please contact the local postal service in your country for more information before purchase. Blue Steel is not responsible for any additional customs or duties levied by your local customs or tax authority.
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Package Transit Time

All transit times are estimates and NOT guaranteed.

Quoted transit times are from the date that your package has shipped and picked up by the shipping carrier.

Business Days do NOT include holidays and weekends.

Orders ship from Valencia, CA, USA.

All prices quoted in USD $.

At times, your local customs & taxation office may put a hold on packages which is out of our control.

Tracking Your Order

Once your order ships out you will receive a Shipping Confirmation automated email which provides you a link to USPS or other shipping carrier. Click on the link to get the most updated and accurate shipping information. Please note that it may take 24 hours after the order ships for this information to update in the tracking service.

If your package shows it delivered and you have not yet received it, please check around your delivery point, talk to your postal carrier, and check with your neighbors. If 3 days pass and you still have not received your package, please call us at 800-256-2981 or email customerservice@buybluesteel.com. Please note there is nothing we can do until those 3 days have passed.

Carrier Service Alerts

USPS - https://about.usps.com/newsroom/service-alerts/

DHL - https://mydhl.express.dhl/us/en/important-information.html

UPS – https://www.ups.com/us/en/service-alerts.page

FedEx - https://www.fedex.com/en-us/service-alerts.html

Contact Us
If you have any questions on our shipping and delivery polices and/or timelines that have not been answered in the above, please call us at 800-256-2981 or email customerservice@buybluesteel.com.